Privacy Policy

1. Introduction

FitHub ("we," "our," or "us") operates the FitHub platform and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

• Name, email address, and phone number
• Business information (gym name, address, business type)
• Payment information processed through Razorpay
• Member data you upload to our platform

2.2 Automatically Collected Information

• Device information and usage statistics
• Log data (IP address, browser type, pages visited)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process payments through Razorpay
• Send transaction notifications and reminders via WhatsApp (Meta WhatsApp Business API)
• Communicate with you about your account and updates
• Comply with legal obligations

4. WhatsApp Business Communications

We use Meta's WhatsApp Business API to send payment reminders, membership notifications, and other communications related to your gym business. By using our services, you consent to receive such communications. You can opt-out by contacting us.

5. Payment Processing (Razorpay)

All payment processing is handled through Razorpay, a third-party payment processor. We do not store your credit card or banking information on our servers. Razorpay's privacy policy governs their data handling practices. Please review Razorpay's Privacy Policy at razorpay.com.

6. Data Sharing and Disclosure

We may share your information with:

• Service providers (Razorpay for payments, Meta for WhatsApp)
• Legal authorities when required by law
• Business partners with your consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

• Access and receive a copy of your personal data
• Request correction or deletion of your data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fithub.app